What Are The Causes Of QuickBooks Not Responding And How To Fix It?

Many QuickBooks users usually come across the situation that their Windows screen gets hanged while opening QuickBooks Desktop. QuickBooks has stopped functioning or QuickBooks Not Responding error message will display on the screen at the time of opening QuickBooks Desktop. This is a big issue that can be more frustrating and need to sort it out as soon as possible. Thus, in this blog post, we have explained in detail what actual reasons could lead to this error issue and what steps to be taken to solve it. Let’s read carefully from top-to-toe!

Reasons Responsible For QuickBooks Not Responding Error

Following are some of the possible causes that can trigger the QuickBooks Not Responding error. Have a brief glimpse:

•   The QBWUSER.INI file may be destroyed.

•   Internet and firewall settings that are restrictive haven’t been unchecked.

•   Most probably the QuickBooks application installed on your system is gone damaged or corrupted.

•   Maybe the QuickBooks Company file name is too lengthy.

•   Sometimes QuickBooks Is Not Responding due to damaged PDF files and user reference files.

•   When the User Access Control is activated, then also your QuickBooks stops working.

Symptoms of a QuickBooks Freeze

Here’s the list of signs that will aid you to know that the software freezes and unfreeze QuickBooks to continue your work. The list is as follows:

•   After a minute of freezing or showing a blank screen, your Windows PC will shut down automatically.

•   The operating system performs slowly and poorly.

•   QuickBooks lags and becomes sluggish. The Windows system will react very slowly to keyboard and mouse inputs.

•   QuickBooks Won’t Respond and frequently freezes.

Instant Solutions To Annihilate QuickBooks Not Responding Error

Beneath, we’ve compiled numerous solutions that will surely be impactful in getting rid of your QuickBooks Stops Functioning error. Therefore, without any delay, keep attempting the following solving instructions unless your QuickBooks starts working or responding. Let’s begin!

Solution 1: Run QuickBooks Fix My Program

Here’re the two basic steps you need to implement if you really want to run the QuickBooks Fix My Program tool. Before properly downloading and installing the QuickBooks Tool Hub, you won’t let the quick-fix program to run at any cost. Thus, feast your eyes below and go through both the steps one after another:

Step 1: Download And Install The QuickBooks Tool Hub

The QuickBooks Tool Hub generally helps fix common problems. So, for the best experience, we recommend using this tool on Windows. Here’s how:

•    First, close QuickBooks if it is currently running on your PC.

•    Now, you are required to download the most recent version of the QuickBooks Tool Hub.

•   Thereafter, save the file somewhere you can easily find it.

Note: If you've already installed Tool Hub before, you can identify the actual version you are using. For this, select the “Home” tab.  The version will be displayed on the bottom right or you can select “About” to view the version.

•    Now, open the file you downloaded (QuickBooksToolHub.exe).

•    Afterward, follow the on-screen prompted guidelines to install and agree to the terms and conditions.

•   When the installation procedure finishes, double-tap the icon on your Windows desktop to open the tool hub.

Note: If you can't find the icon, do a search in Windows for QuickBooks Tool Hub and then select the program.

After you download the QuickBooks Tool Hub, you can run the fix my program tool. Next step, we’ll show you how.

Step 2: From The Tool Hub, Run The Quick Fix My Program

When you run Quick Fix, it will immediately close any open background processes QuickBooks and repair the issues associated with your program. Follow the below steps to run the Quick Fix Program:

•   First, click on the “QuickBooks Tool Hub” application and select the “Program Problems” tab.

•   Afterward, choose the “Quick Fix my Program” option.

•   Now, try to open QuickBooks Desktop to access your data file.

If yet QuickBooks Is Not Responding, jump to the next solution.

Solution 2: Run The QBs Install Diagnostic Tool From The Tool Hub

The QuickBooks Install Diagnostic tool has the ability to automatically diagnose the QuickBooks Not Responding and instantly solve it. Here’s what to perform:

•   First, open the QuickBooks Tool Hub.

•   Then, in the Tool Hub, select the “Program Problems” tab.

•    Afterward, make a selection of “QuickBooks Program Diagnostic Tool”. Let the tool run. It can take up to 20 minutes.

•   When the tool runs completely, restart your computer and re-launch QuickBooks.

Hopefully, this time QuickBooks starts responding. But, if still QuickBooks Is Not Responding, continue to the next solution.

Solution 3: Rename The QBWUSER.ini File

If your QBWUSER.ini file is damaged or missing, the QuickBooks Not Responding error will probably arise. In such a scenario, you have to rename the QBWUSER.ini file in order to fix it. The complete steps are noted down:

•  First, go to the folder where the QBWUSER.ini file is saved to open it.

•  If you can't find the folder, you will have to enable hidden files and folders.

•  Put a right-click on the “QBWUSER.ini” file and select “Rename”.

•  Add “.old” at the end of the file name (Like as in QBWUSER.ini.old).

•  Rename the “EntitlementDataStore.ecml” file.

•  Now, reopen QuickBooks Desktop to check if it opening or not.

Contact Qualified Techies For Additional Support

We hope that the aforesaid fixing solutions are fruitful for you in eradicating the QuickBooks is Not Responding error issue. If you have come across any technical glitches while performing the given intuitive instructions, feel free to contact us. We have extremely talented tech specialists to guide you proactively. Hence, dial the provided helpline number and stay connected. In the least time of interval, your problem will be solved, for sure.